Job: Customer Rewards Program Supervisor (157-170)

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Jobing Description

Customer Rewards Program Supervisor
Tracking Code
157-170
Job Description

The Preferred Contractor Program is an incentive/reward program that Hunter Industries offers to high-volume customers.&Customers earn points when they buy product, and can redeem those points for rewards such as gift cards and Hunter promotional merchandise.&

The Customer Rewards Program Supervisor (PCP Supervisor) will supervise the day to day activities of PCP&Coordinators and resolve any escalated issues in regard to the program. Daily responsibilities include;&Planning , coordinating,&providing leadership to and reviewing the work of two department employees. Scheduling workloads and delegating work activities to department employees. Completing performance evaluations on department employees; Reviewing redemption claims prior to disbursement; Working closely with staff in resolving issues from manual data entry and redemptions transactions. Reviewing customer statements prior to mailing and coordinating printing and mailing of the statements; Reviewing current open claim status to ensure claims are being processed and closed in a timely manner; providing reports from the database as requested by Finance and other departments; Updating and maintaining corporate budget templates monthly.

Qualified candidates will have a minimum of three years data entry/order entry experience including customer contact and at least one year experience in a supervisory role.

Job Location
San Marcos, CA, US.
Position Type
Full-Time/Regular